by Nick Nanton, Esq.

“The journey of a thousand miles begins with a single step.”
– Lao Tzu

I am willing to bet that almost every single one of you reading this chapter has read the above quote – or had it quoted to you – in the course of your life. You’re starting college and it’s rough – somebody tells you about that first step. You’re having trouble getting a new business off the ground – somebody tells you about the first step. Whenever you’re at the initial stage of anything – you hear about ‘that thousand miles’ and ‘that first step’.

And to be fair, you can’t argue with it – it’s true. That ‘thousand mile journey’ starts with that first step.

What people don’t discuss, however, is the 4634th step. Or the 5489th step. When you’re so far from the beginning that you’re in danger of forgetting where you’re going – and when you’re still so far from the end, you think you’ll never make it there.

When you’re in the middle of the grind – when it feels like the pay-off will never come – and when you may be so tired you don’t think there ever will be a pay-off – that’s when it can be incredibly difficult (maybe the most difficult) to take the next step.

I firmly believe that when you get to that tough slog where it just feels ‘like you’re grinding it out for no reason’, that’s actually when you’re in the middle of the real hard work that’s going to ultimately validate your efforts. This is when it’s most important to follow through on the process and systems you’ve set up – and not forget what got you as far as you already are. That’s when you need to power through with your process and get what you originally wanted with it.

But let’s not start with the 5489th step. Let’s take Lao Tzu’s advice and start with the first.

THE FIRST STEP AND WHY IT’S CRUCIAL

Someone who I recently learned of, and am enamored with, has become an inspiration to me and a whole lot of other people, …former UCLA basketball coach John Wooden. He always had an interesting first step for his players at his ‘first talk’ of the season. It probably wasn’t so interesting for the seniors to hear the exact same ‘first talk’ they heard when they were freshman – but Wooden was a man who believed in the proper process, which is one big reason he was voted “Coach of the Century” by ESPN.

That first talk of the season was not about the goals for the team, who the captains would be, or any of the usual rally cries of a typical coach, nope, it was all about Wooden demonstrating, in meticulous detail, how the players should properly put on their socks and their shoes. Yes, he would actually show them how to do it. And yes, you usually don’t get that kind of instruction after you’re two or three years old – especially from one of the best college coaches of all time. Frankly, most coaches at any level above elementary school would think it was too trivial to deal with – and college boys should know how to dress themselves!

Wooden, however, knew that most good players ended up on the bench because they ended up with blisters from gameplay. And he knew most of those blisters could be prevented if players would simply take the time and put on their socks and shoes correctly.

Hence the lecture every year – even to the players who had already heard it!! It was a vital first step to Wooden’s process – and do you really argue with a guy who ended up with an over-80% win record? …who won ten national championships? …who is regarded as America’s ‘winningest’ coach? I certainly wouldn’t!

By building from that base, Wooden created teams that knew basketball inside and out. He gave them a process that enabled them to do their very best – and turned him into a legendary coach.

It’s what all of us need to do in our individual businesses. Your first steps, in any venture, should be about finding out what works, from the bottom up. ‘Fine-tuning’ will obviously come as you continue along the way, but if you nail down the process that works for you personally, it’s a template that can take you to where you want to go — if you learn the basics, remember them and continue to implement them.

Some aspects of that process are generic – they’re essential to anyone trying to do what you’re doing. Others are personal – making use of your specific talents and what works best for you. Out of all of it, however, you build your own unique process by seeing what’s effective and what isn’t. Once you have it all put together, you drill that process into your brain at every given opportunity. And you never forget why you use the process you use – because it works …for you. Not for the guy down the street, or somebody two office doors down from yours… for YOU!!!!

And it has to be the process that’s going to serve you all the way down the line. I have to hand it to my four year-old son Brock’s T-ball coach, Coach Will, because he showed me this power principle in action and how it’s relevant at any age.

The kid that was playing pitcher (no, really, in T-ball they have one, they just don’t actually pitch!) in the game ran from the pitcher’s mound to run down another kid running to home plate – and pulled it off. He got the out. But the coach told the pitcher that’s not what he wanted to see. That’s not how the game is played. It’ll work out in T-ball, but that play won’t work when the kids get a little older, and a little faster. He said, “You might get an out this year with that play, but we’re not here to get outs, we’re here to learn how to play baseball.” Wow! Now that’s what I’m talking about! Coach Will wanted them to learn how to play the right way for the long run – now what worked just for now – so as they moved on, they could power through with the proper process.

With any first steps, you should be doing the same thing – finding out how whatever “game” you’re learning works, and how best to play it – whether it’s the game of life, the game of business, or a true game. The principle is the same.

THE FIRST STEP AND WHY IT’S OVERRATED

No, I’m not getting into an argument with myself, it’s true…first steps are absolutely crucial and also amazingly easy!

First of all, people are always incredibly encouraging when you start something new (unless they know you well enough to sense you’re heading for disaster). It’s exciting to them and they live vicariously through you trying something for the first time. Why? Because you have to do all the hard work and all they have to do is watch!

Seriously, how many quotes and advice do you see on beginning something, whether it’s a business or a relationship or just a workout regimen? Whereas, when you’re in the middle of something and whining about it – well, everybody’s in the middle of something and whining about it. And they’d rather listen to themselves whine than listen to you do it!

The first step also often means you’re not putting that much at stake. There’s not a lot invested in it emotionally, physically or financially yet. It’s basically setting a goal and beginning to figure out how you can achieve that goal.

Taking that first step usually means:

• You’re beginning something you want to get done.
• You haven’t faced serious opposition to your goal.
• You’ve psyched yourself up to get going – so you’re ‘pumped’ to see it through.
• Nobody expects a lot from you – because you’re just beginning to find out how it’s done.

In other words, sure, you’re nervous – but you’re okay to start that long ‘thousand mile’ journey, whatever it is. It’s not so bad. You’re choosing to do it. And nobody will be too hard on you about it.

The first step is also generally not that complicated. Remember what the first day of school or a class was like? It was the teacher telling you what you were going to be doing the rest of the semester or year and that’s about it. You didn’t have to worry, at that point, about having homework done or passing any tests. You were just there – trying to stay awake until the bell rang. Hey, even with Coach Wooden, all they had to do was figure out how to put on their socks and shoes the first time he talked to them! Most of us can handle that kind of pressure.

And one last thing about the first step not really being all that bad – you can totally ‘bail’ before the second step. Seriously, most things won’t have horrible consequences if you bail early (guys, this is not an excuse the day after that bachelor party, don’t even think about it!). Maybe you say to yourself, “Hey, I want to learn Mandarin Chinese (I use this example in honor of Lao Tzu).” You take that first step – maybe you get an introduction to a beginner’s Mandarin Chinese book – and then the bolt of lightning hits your brain….“Hey! This is hard! I’d rather spend the effort on __________ (fill in the blank with your next goal).”

What did you lose? …that $9.99 you spent on the book? …and those ten minutes it took you to realize it was hard enough for you to learn English? …let alone this.

Taking one step on the thousand mile journey and changing your mind? No big deal. Getting five hundred miles down the road and changing your mind? Enormous deal. That’s why you can’t…

DON’T JUST MUDDLE THROUGH THE MIDDLE

So let’s talk about being five hundred miles down that thousand mile road. That’s what I like to call the unsung hero of heroic struggles – the middle.

They say the closer you get to the summit, the harder it is to reach it. I’ve chosen to consciously disagree, and you can too with the right mindset – and I talked about this a little at the beginning of this chapter. When you’re so far along, you forgot why you started – but you’re not far enough to see where you’re going – it’s easy to feel like you’re stumbling around in the dark, going through the motions, and completely not getting anywhere.

And that’s where you have to power through with your process. That’s where you have to put your socks and shoes on correctly and keep doing what you’re doing, if you’ve proven to yourself that it works. You may need some adjustments – that’s normal, because the world is always changing – but in general, you have to ‘keep on keeping on’.

I’m speaking from personal experience on that point. For example, a big part of our business involves me speaking at different events all across the country. They are great because they usually generate a lot of interest in our business and we get to build a list of prospects who were interested enough to come out and hear me, and give us their contact information to stay in touch – so it’s almost always a good decision to accept invitations to speak at events. It’s something I’ve learned works for us and it’s definitely a big part of my process.

Well, I was invited to speak at what was billed as a major seminar event in California – and I was told there might be a lot of influential people there that would be interested in doing business, and many of them had very large fan bases (sounds good, but believe me, I’ve heard it before and the delivery of those elements is usually far less than what has been promised). So I thought about it. It was a big commitment (a week in California, away from my family in Orlando), and a big financial commitment (not that it was overly expensive for the trip, but because of my marketing budget at the time, I had to choose between this trip and a new marketing campaign I really wanted to launch).

The California trip, more and more, just felt like a big hassle to me, and an inconvenient one at that. I was ready to skip it, when I remembered that this kind of thing – speaking at places where I could widen my circle of influence and boost my network – was really a vital way that we grow our business. So, I agreed to it.

When I got there, I was amazed at the number of top-tier speakers and writers that were in attendance – it was a room of about 100 people who were all seven figure speakers and authors. I won’t drop names, but I would be willing to bet you’d know at least half of the people in the room. We’re talking about men and women who literally fill STADIUMS with rabid fans wanting to hear them speak, and others who had collectively sold over 100 MILLION books! It was insane! Don’t get me wrong, the seminar was hard work – sessions night and day – but out of that came lots of things, including an invitation to speak at another event which proved to be a huge windfall, and there are many other opportunities still being fleshed out, all because I didn’t forget my basic principles, even when I was reluctant, and I powered through with my process.

PROP-UP YOUR PROCESS WITH PRINCIPLES

When I was thinking about whether or not to accept that speaking engagement, I didn’t think about making important new contacts or generating more business. I concentrated on the expense, the work and the inconvenience. Obviously, big mistake on my part.
Fortunately, I got back on my thousand-mile road because I remembered that the process didn’t exist for its own sake – the process brought results!!!

And that’s what we all have to remember. We must continually perfect the process – and sticking to that process is more important than anything else…because the process gets us to the goal line.

When Coach Wooden gave his annual “socks and shoes speech,” some older players would start to feel insulted that he was still teaching the ins and outs of footwear. They didn’t want to listen to it all over again.

But consider this – do you think Coach Wooden really wanted to tell players how to put on their socks and shoes every single year?

Don’t you think maybe one season, he said to himself, “Maybe I don’t have to do this anymore. Maybe these college kids can figure this out for themselves.” I’m willing to wager he did – and that he also went back to doing it because he once again realized that this was his process, it worked and he should stick to it. …and because it was also important to his players’ process.

After the newness of whatever you’re in the middle of wears off, it’s tempting to forget all the building blocks that got you there. It’s easy to be distracted by turn-offs on the thousand mile road and take another route …that will take you somewhere you really don’t want to go.

Both behaviors are dangerous to your business. Sticking to your the principles that you used to develop your process helps you avoid them. Maybe you have a choice between a lunch with somebody you like but isn’t going to do much for your operation – and somebody else you don’t know that well but could do an awful lot for you. You’re better off seizing the second opportunity, even though you’ll have to invest some time and energy in getting to know this person and selling them on you and your business.

Making productive choices that will further your process means you’ll keep getting the results you want. And, hey, you can always have lunch with the other friend on a day when there isn’t a conflict.

When the pay-off isn’t necessarily in sight, you simply have to trust that what you’re doing will work – and that your process will, in fact, see you through to the other side.

I will leave you with some very wise words from Coach Wooden: “Don’t be too concerned with regard to things over which you have no control, because that will eventually have an adverse effect on things over which you have control.”

You have control over what you do and how you do it. You can’t control the outside factors. Even if you’ve made your process the most powerful it can be, it still won’t work every single time. But if you fixate on the things that could go against you, you’ll have a hard time achieving what you want to achieve.

Life is all about making the odds work in your favor – and having a process that will allow you to power through to the end of whatever road you’re on – means that chances are you’ll get what you’re after.

So pull on those socks and lace up those shoes the right way – so you can win the game!

By: Nick Nanton, Esq. & J.W. Dicks, Esq.

I entered the huge chain bookstore, hoping my guilty expression wouldn’t give me away. Then I furtively disappeared between two large shelves of books in the back, making sure no store employees were looking at me.

I eyed the area around me one more time – no one in sight.

And then I pulled the brand new copy of my latest book out from under my jacket…headed to the nearest open cashier…smiled to myself as she scanned the book’s ISBN bar…and I paid $21.95 for a book. A book I already owned.

My name is Nick Nanton…and I am a reverse shoplifter.

Why am I committing a crime against myself? I’ll explain a little later…but first, I want to tell you that this may be one of the most controversial chapters in this book… And not because I’m moving around in bookstores in a clandestine manner.

It’s because I’m about to advocate something that I believe delivers one of the biggest ROIs of anything out there today. But it’s also something that many people regard as being as dead as the dodo.

What am I talking about?

Well, I’m talking about what you’re reading right this minute.

A book.

A book can be an amazing platform for your business – it’s got prestige, it’s got impact and, most importantly, you can market yourself and your business through it in a ‘whole bunch’ of different ways. Because, to be honest, it doesn’t do you any good to write a book and then just put it on your shelf next to that dusty dictionary. It only makes a huge difference when you use your book proactively to expand your circle of influence, build your reputation and impress current and prospective clients.

Look at the super-successful people who put out books on a regular basis – people like Donald Trump. He doesn’t need to write books to prove himself any more – he can make as much money doing a couple of speeches here and there. No, he – and mega-motivational stars like Tony Robbins and Jack Canfield – create books for the above reasons. It’s not about getting paid for the book – it’s about growing their brands.

Just look at what happens when “the Donald” writes a book. Suddenly you see him everywhere – Larry King, Fox News, even The View. It gives him a whole new set of talking points and a reason to put himself out there. He knows that the ROI on a book is unlimited – as long as you realize it’s not just a book, it’s a gigantic marketing tool. That’s why it’s something I advise all my clients to do.

I’m going to detail in this chapter just how you can make your book go to work for you in a variety of ways. First of all, let’s talk about the book itself.

MAKING YOUR BOOK HAPPEN

The first thing you should do is be realistic. You’re probably not creating a New York Times Bestseller here – that’s not even what you’re really after. You make money from having a book – not from book sales. This is meant as a marketing tool to sell yourself and your business. Put your book together with that in mind.

As with any marketing tool, you want your book to be an attention-getter. That starts with the title – finding a way to put the concept of the book in a short, ‘punchy’ and powerful statement that taps into something people want to know.

Simple is very important. Has there ever been a better title than “The Secret?” Well, there haven’t been many better-selling titles, anyway. At the same time, it’s a gutsy title – because without the multi-million ad campaign for the book, its generic title could have left it lost in the shuffle. Since you’re mostly going to be sharing this book with clients and prospects, and not trying to sell it to the general public to a great extent, you can get away with that kind of approach.

Of course, you’re thinking, the title is the easy part – what about the content? Well, that might be easier than you think as well. Do you give seminars or create instructional materials? Have you given speeches about your business? That’s content – content you had to think about and structure accordingly. By getting these materials transcribed, you could already have the bare bones of your book content.

What happens next depends on your available time and your level of confidence. Let’s start with time – most entrepreneurs and business people just don’t have enough hours in the day to run their businesses and their lives, let alone try to write a book. It’s time-consuming and requires a lot of thought. Many who try it simply give up and don’t finish.

Then there’s the confidence factor – you may be intimidated by the thought of even trying to write a book. Most people don’t even like to write a short blog – and then there are those wouldn’t be ‘caught dead’ even trying to put together the 140 characters or less that go into a “tweet.”

That’s why most business people will use a ghostwriter to get their book down on paper. You can find excellent ghostwriters on Elance.com (where they’ll bid for the chance to work on your book), or you can ask business associates if they’ve worked with someone they like and trust.

It’s easy to work with a ghostwriter – you either give them the kind of transcripts we talked about earlier or you can talk through the main points of the book with them. The important thing is to end up with something that you can feel good about. If you’re going to use a book as a marketing platform, you want to make sure it’s professional, informational, and represents you and your business in the best possible light.

THE THREE STAGES OF MARKETING YOUR BOOK

Once you have your book finished and published, it’s time to really go to work. You can maximize your marketing punch not only when your book is published, but also before and after. Again, authoring a book is impressive – so make the most of it!

1) MAKE PRE-LAUNCH A PRIORITY

You definitely want people to know your book is coming out in advance. Begin by creating a website about the book before it comes out – offer a free portion of the book (a “sneak peek”) through an ‘opt-in’ box that will allow you to capture leads. You can even feature a “countdown” to the publication date and time to generate more excitement.

When the website is up, put out a press release announcing you’ve got a publishing deal, making sure you have links back to your website. Syndicate the press release and post it on all the social media sites (Facebook, Twitter, etc.). Also consider doing a podcast by having a friend interview you about the book and put it up for download on iTunes.

2) GENERATE PUBLICATION PUBLICITY

Once your book is published, you can now use it to your advantage to get booked just like Donald Trump does. You probably won’t make it to “Larry King Live,” but you have a ‘good shot’ at some local air time at the very least.

Next, send out copies of your book to local radio and TV stations, as well as print publications, and offer to be interviewed. Also put in a listing in Radio-TV Interview Report (find out more at RITR.com) to make yourself available for national interviews. You can also mail copies to your top clients, send them out to get yourself booked for speaking engagements at business and civic events, and host a book signing event at a local book store.

You can also continue to produce podcasts for distribution through iTunes with a theme of something like …“Beyond the Book,” offering additional/updated information and conversation about topics you cover in the book.

And remember my “reverse shoplifting” at the beginning of this chapter? Here’s why you should consider taking a copy of your book into a bookstore – and buying it there!
As long as your book has a legitimate ISBN number and is available from a major distributor, two things we always do for our clients’ books, the bookstore clerk will simply scan the book’s barcode, a price will come up and you can purchase it, even though the store never stocked it in the first place. Best of all, the bookstore’s computer system will register that somebody bought your book and that they’re now out of stock – meaning they just might order more copies of your book to sell on their own!

3) CREATE A LONG AFTERLIFE

Now that you’re an author, it should become an important part of your professional profile. Make sure it’s added to your official bio and possibly even put the name of the book in your email signature for a limited time.

You can also break down a chapter and make it into a free ‘special report’, available on your website through an ‘opt-in’ box. Other chapters can be turned into online articles that you can syndicate, or you can rework the material into speeches or seminar material for your personal or recorded appearances.

Your office should also reflect your author status. Put a framed copy of the cover of your book on the wall in your reception area or office – it’s easy to do through canvaspop.com. Also, leave copies of your book on the coffee table in your office with “Take Me” stickers on the front. You should also donate copies to the local libraries in your area. Make sure your contact information is contained in these copies – either put a business card in the book, or have your info stamped on the back page.

At our Celebrity Branding Agency®, we take this process through another, very powerful step. We’ve created a foolproof way to make our authors’ books best-sellers in certain Amazon categories. We then honor them by placing them in our National Academy of Best-Selling Authors™ – and send out another round of press releases noting their honor and best-selling status, which opens up a whole world of marketing opportunities for the same book.

They say print is dead, but, thanks to Kindle, iPad and other electronic devices, it’s not really. It’s just migrated to LCD screens. The fact is that nothing conveys authority and credibility more than having a published book with your name on it. Publishing a book and marketing it correctly puts you and your business up more than ‘a few notches’ against the competition – and isn’t that what it’s all about?

And, best of all….reverse shoplifting is NOT against the law!

By Nick Nanton, Esq.

“Your only obligation in any lifetime is to be true to yourself.” ~ Richard Bach

What really ignites our passion for our business?

What fires up our ambition and causes us to make crucial decisions about what career paths we want to follow – and what level of success we want to attain?

Well, in many, many cases, it’s people who initially inspire and motivate us in what we want to do with our lives – and how we want to do it.

People like Donald Trump. Richard Branson. Oprah Winfrey. These are people who dominate their particular arena with their personalities, people who completely own their success, people who cause others to approach them with multi-million or even multi-billion dollar deals, just because they know that having these superstars’ names attached to a project or company will almost guarantee success.

When you become aware of these kinds of people and you’re at just the right moment of your life, it’s like being hit by a lightning bolt. And you think, “Whoa! This person is the ultimate. I want to be exactly like them.”

For the first time, perhaps, you clearly see what you want your future to be – a future where, if you do what these super-successful people do, you end up with the same incredible opportunities and influence that they have.

And that’s where it can get a little dangerous.

While it’s awesome to be inspired by amazing achievers who have literally changed the face of the business world, there is a risk of becoming….well, too inspired.

To me, imitation is the highest form of flattery…and one of the biggest traps you can fall into.

THE SONG SHOULDN’T REMAIN THE SAME

There’s a difference between emulating someone you want to be like – and just plain imitating them. In the first instance, you take their best qualities and adapt them to who you are. In the second instance, you actually try to do everything exactly the way they do it – even though you can’t possibly do it as well as they do.

Because you are not them!

You see, there’s a reason Elvis impersonators don’t become known by their own names. Nobody wants them to be who they really are – no, their fans only want them to pretend to be Elvis. Of course, they could never actually be Elvis – they can only bring back great memories of The King of Rock N’ Roll.

Elvis may have inspired these musicians to begin with. And these musicians undoubtedly have to have some talent to pull off a credible Elvis impersonation. But because they only present themselves as a shadow of someone famous, rather than developing their own unique personality, they’re trapped. And if they ever want to become a singer that actually reflects their own personality, they usually have to start from scratch.

You can always enjoy an outright tribute act to a great performer. However, if they have the musical chops, they can bring back some awesome memories. But when you’re perceived as ripping off a beloved icon, that’s another story. And, since I am involved in the music business, I’d like to offer another musical example that illustrates just that scenario.

Anybody remember a rock band named “The Knack”? In 1979, their first album yielded a huge worldwide number one hit, “My Sharona,” which you still hear played today. It didn’t sound like anything else at the time – so you would think these guys had it made, right?

Wrong. The band itself ended up enraging rock fans and music critics at the time – because their first album cover art was a copy of the first Beatles’ album – down to the band’s haircuts. Now, if it had been some kind of clever ‘spin’ on the Beatles’ album cover, they probably could have gotten away with it – but instead, it was almost a replica of the real deal. This resulted in a huge backlash that doomed their next effort and turned them into a footnote in rock history.

The sad fact is, it doesn’t have to be that way. You can use the people who inspire you in a way that helps you succeed as an individual. Billy Joel has been a top act since 1973 – and there’s a good reason for his singular success. In a recent interview, he talked about how he used his inspirations growing up. “I’m a product of what I heard while I was growing up, said Joel. “I synthesize my take on Ray Charles or the Beatles. That’s where I’m coming from.”

Note that he never made a point of singing his musical idols’ songs. Or dressing up like them. Or duplicating their artwork. No, what he did was incorporate their techniques and their kind of showmanship into what he was doing – so he developed his own, strong personal identity that paid off for him. That’s how he became an authentic musical success.

And by doing so, he avoided being trapped by the shadows of the greats – and he also avoided a huge backlash by not ripping off those legends either. Nobody thinks of Billy Joel as being anyone other than Billy Joel. And yet, the man openly admits liberally borrowing from the musical influences of his youth. By developing his own sound, however, and staying true to himself, he created his own indelible stamp that still resonates after three decades in the music business.

THE DAN KENNEDY TRAP

What works in the music business works in any business. Because it’s still, ultimately, all about business. The best thing any business person can do is create their own strong, authentic personality that carries through their company’s image and PR. You can always make a few bucks by slavishly imitating those more successful than you – but you can never truly earn respect or huge profits unless you create and develop your own individual template for achievement.

One of my big inspirations in the business world is master marketer Dan Kennedy. That’s why I’m proud to be a business partner of his in Kennedy’s All-American Barber Club® (www.KennedysBarberClub.com – if you’re curious!) Now, if you know anything about Dan, you understand that he is a very unique personality. He drives professionally in about 100 harness races a year, purposely avoids and disparages slick-looking modern advertising, and is impossible to reach by phone. Yes, in the year 2010, the only way you can communicate with Dan Kennedy is… by fax.

In other words, he pretty much breaks every business rule there is in the world and makes it work for him – because he is very much his own person. And yes, I follow many of his precepts – but only in terms of what I want to project about myself, my business and my image. By absorbing his ideas through my own filter, I’m still Nick Nanton – and I don’t end up being seen as Dan Kennedy Jr.. Trust me – I have zero interest in trying harness racing!

Many of the business people that I work with and I meet through what we affectionately call “Planet Dan” (this is the network of businesspeople who attend Dan’s seminars, read his books and generally are fans of his teachings) – go through what I call “the 4 Stages of Kennedy”. I think this progression is incredibly similar to anyone else’s who suddenly stumbles upon a personality that they desperately want to mimic in their professional life.

Stage 1 is simply…”Dan Kennedy is insane!” When someone first sees Dan’s “No B.S.”, punch-to-the-head style of copywriting, looks over Dan’s rough, unpolished marketing materials and finds out that….wait, this guy only takes faxes???…., they immediately think Dan’s a psycho, I’m a psycho for promoting Dan and everybody in our Glazer-Kennedy marketing group is drinking something they shouldn’t be. But something lures them in…

….and then comes Stage 2…”Dan Kennedy is God!” The person suddenly understands how effective Dan’s approaches are, how he’s attracted all these followers with his incredible, instinctive marketing talents and how his methods can make money for any viable business. Their mind is completely blown and they have the burning fever of the recently-converted. And yes, now the convert seems like he’s ‘drinking the kool-aid’ too!

That fever takes a long while to cool down, because Stage 3 ends up being, “I will BE Dan Kennedy!” Instead of becoming an Elvis impersonator, the person decides to become a Dan Kennedy impersonator (one advantage is you don’t need a sequined jumpsuit to be the latter). So he begins modeling his entire modus operandi on Dan’s. Being only in touch by fax? Amazing idea! Telling people what to do and how to do it without pulling any punches? Outstanding! Hey, who knows where the best place is to learn harness racing?

And then brutal reality comes knocking on this guy’s door. He realizes Dan Kennedy can get away with a lot of his quirks because he’s been regarded as a marketing genius for decades; Dan’s earned his “street cred”, so he knows he can do as he ‘darn well’ pleases. Our Dan Kennedy newbie, on the other hand, is usually in the beginning steps of establishing himself and his business. He finds out he can’t afford to solely use a fax machine instead of a cell phone, nor does he really want to. He actually enjoys communicating with customers, prospects…and even friends, on a regular basis!

(Oh, and he stinks at harness racing.)

So, if he’s smart, he now progresses to Stage 4 – “I’m just going to LEARN everything I can from Dan Kennedy.” That means personally adapting and integrating Dan’s rules and techniques – but still remaining who you are.

Just as Billy Joel integrated the work of the greats who inspired him into his own authentic music, our new Dan Kennedy disciple has learned to likewise funnel the Dan Kennedy marketing magic through his own filter. And nobody looks down on him as if he’s just a pale copy of the real Dan Kennedy.

MAKE YOUR OWN KIND OF MUSIC

Obviously, Stage 4 is what you want to shoot for whenever an impressive person inspires you. But how do you avoid merely imitating the greats – when what you should be doing is integrating what they have to offer into your own persona?

First and foremost, you have to figure out who you are and what you want. You, your personality and your passions are the foundation for your growth and development, both as a human being and as a business person. “To thine own self be true,” goes the Shakespearean maxim and that still holds true 500 years later. I won’t be around in another 500 years, unless science has some really amazing breakthroughs, but I expect that thought to still be quoted then.

Second, break down what works for you and what doesn’t; where you need either a complete change of direction or where you just need to make adjustments to improve your results. To realize your ambitions, this is essential.

Finally, decide how to add needed value to who you are and what you do. This is where you should search for the proper coaches, mentors and role models who have already achieved what you want to achieve. Analyze how they made that magic happen – then see how their different methodologies apply to what you do, how you do it and the areas where you need to make adjustments.

The big lesson here? Never try to play someone else’s game. Instead, fit theirs into your own.

That’s how I help my clients achieve celebrity status in their fields. Obviously, they have to offer something different to stand out – and, to properly brand them, we employ proven strategies used by some of the most successful business people of all time. But we use those strategies to support and promote who our clients are, not to make them into something they’re not.

When you integrate instead of imitate, you eliminate a lot of self-imposed limitations and open up a world of possibilities. So don’t be an Elvis impersonator. It’s always better to be your own King…and that’s how you can ignite your business and transform your world, as well as the worlds of so many more people who you’ll now be able to help – because they see you as the real deal, not merely an impersonator.

Some of you will laugh at the very thought of direct mail, but I can assure you, it’s a great source of connecting with prospects and existing customers allike. Particularly in our overly-junked-up-email world where people tend to pillage their inboxes and delete anything that doesn’t require a personal response. People respond completely differently to direct mail, that arrives on their doorstep, than they do many other forms of media. Direct mail can be as basic as a postcard or a letter on letterhead, or as complex as a full “shock and awe” box that has lots of stuff in it that gets your prospect really engaged like CDs, DVDs, MP3 players books and just about anything you can fit in the box.

I sent out about 18,000 direct mail pieces last month, and I learned a few lessons, just like I always do. Maybe I can save you a few dollars, and a few lessons by sharing some of the most important things I’ve learned over the years about direct mail.

Below is a list of 10 very important things you should look at when sending out direct mail.

10. Differentiate Your Marketing Piece – if it looks like everything else, it’ll get handled like everything else (put in the trash)

9. Your Mailing Should Have a Single Purpose – don’t ask your reader to do too much, they simply won’t. If you ask them to download a report, then go to a different website, then call your 800 number, then…. get the point? One thing. Really. One thing is all you should ask them to do.

8. Provide Several Ways for Prospects to Respond – Give them every conceivable way you can think of to reach you. Phone, email, fax, carrier pigeon– whatever it takes! The worst thing that can happen is that your mailing piece gets your prospect all hot and bothered, but at the time they want to respond, they can’t. For instance, what if they are reading your mailing piece but have to run out the door to a meeting. If you only give them a website, then they’ll have to wait until they return (which will probably never happen). If you give them a phone number to call, they’ll have the opportunity to call you while they’re running out the door on their way to their next meeting. Seriously think this through, mailing is expensive, particularly with stamps costing almost 50 cents each, you don’t want to blow any opportunity you get for someone to respond. (and YES many people have tested it and time and time again LIVE stamps outperforms metered mail or bulk mail. Buy crazy looking themed stamps, and put as many as you can to get to your postage amount. 2-4 stamps, crooked (seriously), makes it look like you really wanted this piece to get out to the person opening it.)

7. Measure the right metrics – ROI is all that matters. It doesn’t matter what percentage of people respond, or how much the mailing cost you to send out. The only thing that matters is if you made money in the end or got new leads to work (whatever your goal from the piece is).

6. Test, Test, Test, Test…. – you get the picture. Simple things like how many people are in a photo, whether they are male or female, old or young can change the response of a piece. There is no magic answer, just test.

5. One Mailing is NOT Marketing – one mailing is a test. On average it will take you 7-9 times to get a prospect’s attention. Don’t mail the first piece, get no response and then give up. Whatever the response on your first piece, it will usually increase exponentially on each additional piece.

4. Include a “Call to Action” – You’ve got to tell people what to do when they read. Don’t just tell them all about your products and services, you’ve got to give them written instruction on what to do next. For example: Call us today for a free consultation and a complimentary $50 gift card just for inquiring! Or something that tells them exactly what to do. If you don’t tell your prospects what to do, they won’t do anything and they’ll move onto the next piece of mail in the pile.

3. Keep a Recognizable Element to All Marketing Pieces – if you’re going to all the trouble to mail people multiple times, make it known that you’re the same person or company that’s been trying to reach them, and that you continue to try. If you send out 7 – 9 pieces that don’t have a common element, you will not have as good of a chance at being recognized. Think about it, wouldn’t it peak your interest if you saw the same logo, photo or slogan in your mail box 5 or 6 times in a short period of time?

2. Personalization – How many mailing pieces do you read that say “Dear Valued Prospect/Customer/Client.” Right, none. Don’t be lazy, don’t be cheap, personalize as much as you can. You can certainly personalize letters, and now even graphic postcards are becoming easy to personalize. If you need a source for this, let me know. Also, I’ve been testing Personalized URL’s or “purls” for short, that contain the prosect’s name in the web address, for example: www.DOMAINHERE.com/John.Doe and then I send it to John Doe. The good news here, is with any proper Purl system, whether John Doe contacts you once he reaches your site or not, because he entered in his unique url, you get a record of his visit. So, even if he’s shy and doesn’t respond, you know he was interested enough to visit the site and then you can take a few more shots at him with follow up letters. This is a great strategy to pare down a list. Suppose you have a starting list of 2000 people. If 3% of the people come to the Purl page, that would be 60 people. It’s a lot cheaper to pound away at 60 prospects that have indicated they are interested, than it is to keep mailing to 2000 people who you have no idea are interested or not.

1. Don’t rely on one marketing Method – Direct mail is a great COMPONENT, not the single solution. The same can be said for Websites, SEO and Pay Per Click, Email, Ezines, Display Ads etc. Use multiple media and track their responses separately. If you want the easy way to do this, assign different 800 numbers to each piece of media (1 for the website, 1 for the postcard, 1 for the phone book ad, 1 for each magazine or newspaper ad that you place, etc) then check out my good friend The ROI Guy at www.YourROIguy.com – tell him I sent you. Richard will take care of you!

Feel free to let me know your thoughts as well as if you have any tips I might have left out by commenting below.

Peter Shankman built his business, HelpAReporterOut.com (“HARO” for short) first by creating a fan page on Facebook, this is basically like starting a group. The concept was that Peter knew lots of reporters, and he wanted to “help them out” by providing good expert sources for journalists to help them write their articles. Well, the list grew virally because a lot of smart businesspeople realized that this was a great resource to get some media coverage and free PR. And because Peter started the group on Facebook, it was easy to make it viral because friends could invite friends, and people who were browsing the profile of a member of the group, could see that they were a member of the group and check the group out for themselves.

Peter quickly outgrew the 5,000 fan limit on Facebook (which has since been raised) and moved his group to an email list where he sends emails three times a day with the “queries” from the journalists in them. He then utilized Twitter, to build his list even more. Peter sends out short messages on Twitter, called “tweets,” that go out to all of his followers. It’s an instant way for him to get the journalists’ queries out to his subscribers.

At the time of writing this article Peter has more than 40,000 “followers” on Twitter and more than 60,000 people on his mailing list. And he monetizes the list by selling ad space on his emails that go out three times daily, five days a week. If you do the math, you can see how profitable this business is for him and he built the business all on the back of social media.

Another great example of a business using social media is Blendtec. Blendtec makes commercial-strength blenders for consumers and started a YouTube video series called, “Will it blend?” where it shows you the strength of its blenders by blending things that you would think would break most blenders. Of course, the blender makes light work of everything it shows, but it does show some impressive stuff. One of its bigger videos was when it blended an iPhone when it first came out and was hard to get. It reportedly had more than 100,000 views in less than a week, and has now gotten more than 3.3 million views! A blender! And, Blendtec reportedly increased its sales five-fold in that same week. Now, its a real competitor in the consumer space for blenders, all because of social media.

In a totally unique business model, KOGI BBQ in Los Angeles is a mobile restaurant with multiple trucks serving, get this, a fusion of Korean and Mexican food. If there aren’t enough strange statements in that first sentence to make you cross-eyed, then I give up! Well, in any event, people love the food. It was very popular outside of nightclubs and other hot spots, however, there are many challenges to running a restaurant on wheels, namely, it’s not in a fixed location! So, the owners use Twitter to let patrons know where they are located and to offer specials. Talk about an instant way to generate more business! If business is slow, they can just send out a Tweet to drive more people to them!

Facebook.com – Named after the photo books that are given out at some universities and prep schools to incoming students and faculty to help them get to know each other, Facebook started as a way for classmates to connect at Harvard but eventually expanded to include anyone over the age of 13. Facebook is a great way to connect with people who have similar interests, to see what old friends and acquaintances are up to and to learn more about the personal lives of your business contacts and to let them know about you. The personal connection you can give and get on Facebook adds some more of the personality that helps you become more than just a person to a client, but a “friend.”

YouTube.com – A video sharing site now owned by Google, this site is nothing short of a behemoth. Not only does it let users upload video content, you can also post video responses to messages, create your own “channel,” browse and comment on other users’ videos, subscribe to learn when your favorite users add new videos and even embed videos you upload or find from others onto your own website. YouTube revolutionized how easy it is for anyone to add video to the Internet and share it with others. Recently, it was announced that YouTube users are uploading more than 20 hours of video per minute — that’s a LOT of video! And, now that Google owns it, it has really ramped up its efforts to start analyzing what is said in videos and counting it as very relevant in the Search Engine Optimization (“SEO”) process, so it’s becoming more valuable every day.

Twitter.com – Twitter is the new kid in town. It’s known as a “micro-blog” that allows you to share “what you are doing now” in 140 characters or less. It sounds silly, but it’s actually very valuable and very addictive! On twitter you can “follow” people and other people can become your “followers.” The short, 140-character messages can be sent to your mobile phone, or you can view all of the messages of people you follow on your Twitter page. Many users share links to interesting things they find online, and then they get “retweeted” by others, which exposes the original message writer to the networks of others who retweet the message. This makes your presence viral and helps you gather more “followers.” It sounds like gibberish, I know, but go back and re-read this paragraph again and you’ll start to understand. Even better, go open an account – it’s free!

Digg.com – This is what is known as a “social bookmarking” site. As people searching the Internet find articles, news, videos or anything else of interest, they “Digg” it, which basically means they like it and “recommend” it to others. The more times an article, blog, etc is “Dugg,” the higher it climbs on Digg’s list and gets more and more exposure. Google and the other search engines give very high value to content on Digg because it has received a virtual “vote of confidence” from people viewing content online. While the mathematical formulas that the search engines use to rank content are getting better everyday, they still look to users to get the most accurate results to serve up to web surfers.

Unless you have been living under a rock for the past five years, you’ve no doubt heard the term “social media.” At its core social media is a platform for creating relationships. And if you haven’t heard me say it already, People buy People, not products and services. What I mean by that is that when a buyer makes the decision to buy, it’s based on the person who sells it to them more than on the actual product or service they are buying. Stop and think about it if you don’t understand, because this is a crucial point in analyzing how and why social media can help you grow your business.

Why do the biggest companies in the world hire celebrities to endorse their products? Because People Buy People, and it’s much easier for a consumer to form a relationship with a living breathing person (in this case a celebrity endorser) than for a consumer to fall in love with the form or function of a particular product or service.

So, back to social media — it is a platform that allows you to generate your own content that connects you with a whole new world of prospects who you can then take on the journey of knowing, liking, trusting you and ultimately doing some business with you.

As in any typical social setting, you can’t be “that guy/gal” who is known for being “a hard sell” or “pushy.” Think of the online social media outlets as huge cocktail parties. You wouldn’t walk into a cocktail party and start screaming, “Cheap Mortgages, right here! Come on over to the sofa and I’ll write up your paperwork, right here on the spot!” Would you?! If you would… well, let’s keep moving.

So the key is to join the conversation that people are already having and find a way to make yourself (and your products and services) relevant. Ultimately, what you want to do is join the conversation on the social networks and find ways to interact with people about things they are already interested in. I know this sounds like it will take forever, and now you have to worry about not saying the wrong thing, etc. I get it, but here’s the key to social media: you can form relationships with huge groups of people all at the same time. No one said you have to talk to each person on a social network individually. This is where the real power of online social networking comes in.

Steve Martin’s first huge comedy album was called, “Let’s Get Small.”  I think that title is actually great advice for a business, particularly a big company.  Because I find that the bigger they are, the worse they are at the small, but really important things that make it easier to do a deal with them.  And I was just reminded of that fact recently.

I’ve been putting together “The Ultimate Business Celebrity Mastermind” – an elite Mastermind group for some of my top clients, where we’ll travel around the country together and experience some things that usually only entertainment celebrities get to experience while also working with each other to build everyone’s businesses using a wide array of strategies that are working right now across multiple industries.  As part of the package, I’m also including some really special Celebrity Events, two of which have been locked down for a white, the Grammys in L.A and the Kentucky Derby.  Pretty cool, right?

The problem was that these events were so cool that, when it came to putting together the third and final Celebrity Event for the year, I wanted to make sure it could hold its own and didn’t look like a weak excuse for a celebrity event!

Since I do live in Orlando, and since I actually do have a family I like to see occasionally, I thought it would be nice to set up one of the events here.  And there is a bunch of cool stuff to do in Orlando that is a great mix of business and entertainment, so I contacted a venue that I thought might work for this new Mastermind group.

But, again, since the Grammy night has bumped everything up a few levels, I wanted to make sure this place could deliver something special on their end.  So I called my usual contact, who transferred my call to a really knowledgeable colleague.  I was very upfront and said I needed something with the “Wow” factor to really make this work – and that she was, in effect, competing with Las Vegas, which was my other choice for a Celebrity Event site. 

Anyway, she was very, very helpful and indicated she would work with me on making the event happen and at a magnitude that I’d be happy with.  She’d email me contact details and we could go from there.  Awesome.

Except this is where the problem started.  She never sent the email.  Instead, a week or so later, she called and left a voicemail with another colleague on the line – again, it sounded like these folks were all over this and ready to make it happen.   She ended the message by saying I should call her back at a phone number with a very long extension attached to it, which in corporate America is not very unusual.  What I usually do is just call back the number on caller ID and ask for the person I’d like to speak with instead of using the extension, mostly because I’m often driving or traveling when I return calls and I don’t have the best circumstances to stop and take notes!  I looked at my iPhone for the caller ID – because, normally, I just hit the button that instantly calls back the person who left a message – and the number pops up on my screen as “Not Disclosed.”   

A private number. In the words of many a comic book character, “What th-!”

I thought about the business associate I have in New Zealand.  I can even push the callback button to get him on the line!   And, at that moment, I didn’t have time to listen to her message again, write down a whole long of string numbers that probably would have taken two or three tries to get right and call the person back. 

And so I kept the message, and kept meaning to find a time to call them back when I could write down the number.

In the meantime, I had continued to explore the Vegas option, which looked better and better as time went on.  If she called back or sent me the email with her contact info in it, I would certainly still give the Orlando venue a fair shake, but my time was wearing thin!  As I was working on the logistics of a vegas trip that would be both educational and entertaining, I hit the motherload!  I was able to connect through a friend with Tony Hsieh, the billionaire CEO of Zappo’s, the online shoe selling phenomenon, and he agreed to host our Mastermind group at the Zappo’s facility in Vegas and do an in depth brainstorm and Q & A, revealing some of the secrets that made him the mogul he is today.  That’s Grammy-caliber to business people and exactly the kind of event I was looking for.  Orlando, sadly, was left on the outside looking in.

Don’t get me wrong – this venue is not about to go under because they didn’t host our Mastermind group.  But they did end up missing out on tens of thousands of dollars worth of business – because they didn’t make it easy for me to get back in touch with them.

Which is surprising – on almost all counts, because the staff at this venue excels at customer service, they’ve always been great in the past.  But the private phone number mistake is just the kind of little mistake a big company like that might not ever notice and correct.

When it comes to our own businesses, I think the mantra needs to be, as I said at the beginning of this piece, “Let’s Get Small.”  We all think our own customer service is top quality, but are all our systems really seamless?  Are we really making it as easy as possible for our clients and customers to connect and do business with us?  Are sales phone calls being handled correctly by the people answering them?  Or, worst of all, are calls from interested prospects just getting lost or unanswered?

Yes, the Orlando venue made a mistake.  Let’s not make the same one with our own operations.  Otherwise, after we’ve lost a big client, we might end up like they did, wondering why the phone isn’t ringing!